Exchange and Refund Policies
Thank you for shopping with DTMH. We want you to love your purchases as much as we do so we offer a hassle free exchange or refund policy.
Please let us know within 3 days of receiving your item if you need an exchange, credit note or refund. You can contact us via email firstname.lastname@example.org. If you need a change of size please also email within 3 days as our ranges sell through very quickly and that way we can put one aside for you if still in stock. Please return your item to 3 Knock Farrell Rd, Glenorie NSW 2157 with a self addressed pre-paid satchel so we can send out your new size. Please note if a return satchel isn’t provided you will need to pay postage for the new item.
All items must be returned as new with no damage to the item or packaging. All items must be unworn, unwashed and with its original tags still attached.
We will happily exchange, refund or give a credit note to any faulty or damaged goods. Please send a photo within 3 days to email@example.com of the item. Please note, all goods are inspected by us before being originally sent out.